Privacy Policy
Last updated: January 2025
Introduction
At ChickPops, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website chickpops.info or place an order with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
What Data We Collect
We collect different types of information to provide and improve our services:
Personal Data You Provide:
- Name — to address you properly and process your order
- Email address — to confirm your order and communicate with you
- Any additional information you include in your message
Automatically Collected Data:
- IP address — for security and analytics purposes
- Browser type and version — to ensure website compatibility
- Pages visited and time spent — to improve user experience
- Cookies and similar technologies — see our Cookie Policy
How We Use Your Data
We use the information we collect for the following purposes:
- Order Processing: To receive and respond to your order requests, confirm details, and arrange delivery
- Communication: To respond to your inquiries and provide customer support
- Service Improvement: To analyze how our website is used and make improvements
- Legal Compliance: To comply with applicable laws and regulations
We do not use your data for automated decision-making or profiling.
Data Storage and Security
Storage Duration:
- Order inquiries are stored for up to 2 years to maintain records and provide customer service
- Analytics data is retained for 14 months
- You may request deletion of your data at any time
Security Measures:
- Our website uses HTTPS encryption to protect data in transit
- Access to personal data is restricted to authorized personnel only
- We regularly review our data collection and storage practices
Sharing Data with Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:
- Service Providers: We may use third-party services for website hosting and analytics (such as Google Analytics) that process data on our behalf
- Legal Requirements: We may disclose your data if required by law or in response to valid legal requests
Your Rights
Under applicable data protection laws (including GDPR), you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@chickpops.info.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about what cookies we use and why, please read our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Significant changes will be communicated through a notice on our website.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@chickpops.info
- Business Hours: Monday to Friday, 9:00-18:00 CET
We will respond to your inquiry within 30 days.