Terms of Service

Last updated: January 2025

General Provisions

Welcome to ChickPops. These Terms of Service govern your use of our website chickpops.info and any purchases made through our platform.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website.

ChickPops reserves the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the modified Terms.

Description of Services

ChickPops provides:

  • Handcrafted chicken-shaped lollipops and candies
  • Artisan frozen treats (popsicles) in unique chicken shapes
  • Gift packaging and custom orders for special occasions
  • Delivery services within Poland

All products are handmade in Poland using carefully selected ingredients. Product availability, flavors, and packaging may vary based on seasonality and stock.

Ordering Process

To place an order:

  • Submit an order request through our website form with your name and contact details
  • Our team will contact you within 24 hours to confirm your order, discuss preferences, and arrange payment
  • Orders are confirmed only after payment is received
  • Production begins upon order confirmation

Prices displayed on the website are in Polish Zloty (PLN) and include applicable taxes. Delivery costs may apply depending on your location and will be communicated during order confirmation.

User Rights and Obligations

You are entitled to:

  • Browse our website and view product information
  • Submit order requests and inquiries
  • Receive accurate information about our products and services
  • Request modifications to your order before production begins
  • Receive products that match the agreed specifications

You agree to:

  • Provide accurate and complete information when placing orders
  • Use the website only for lawful purposes
  • Not attempt to interfere with the proper functioning of the website
  • Not reproduce, copy, or resell any part of our website without permission
  • Respond to our communications in a timely manner to ensure smooth order processing

Company Rights and Obligations

ChickPops commits to:

  • Provide products that meet the described quality standards
  • Process orders in a timely manner
  • Communicate clearly about order status, pricing, and delivery
  • Handle your personal data in accordance with our Privacy Policy
  • Address any concerns or complaints promptly

ChickPops reserves the right to:

  • Refuse or cancel orders at our discretion (with full refund if payment was made)
  • Modify product offerings, prices, and availability
  • Update these Terms of Service
  • Temporarily suspend website access for maintenance

Intellectual Property

All content on this website is owned by ChickPops or used with permission, including:

  • The ChickPops name, logo, and branding
  • Product images and photographs
  • Website design, layout, and graphics
  • Text content and descriptions

You may not use, reproduce, or distribute any content from this website without our written permission. Personal, non-commercial use of the website for browsing and ordering is permitted.

Limitation of Liability

ChickPops strives to provide accurate information and quality products. However:

  • Product images are representative and actual products may vary slightly due to their handmade nature
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • Our liability is limited to the value of the products purchased
  • We are not responsible for delays or failures caused by circumstances beyond our control

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Allergen Information

Our products may contain or come into contact with common allergens including but not limited to:

  • Milk and dairy products
  • Nuts and tree nuts
  • Soy
  • Eggs

If you have food allergies, please inform us when placing your order, and we will provide detailed ingredient information. Consuming our products is at your own risk regarding allergens.

Dispute Resolution

In case of any disputes:

  • Please contact us first at hello@chickpops.info — we will do our best to resolve the issue amicably
  • If we cannot reach a resolution, disputes shall be governed by the laws of Poland
  • Any legal proceedings shall be conducted in the courts of Poland

EU consumers may also use the Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Changes to Terms

We may update these Terms of Service periodically. Changes will be posted on this page with an updated revision date.

For significant changes, we will provide notice through our website. Your continued use of the website after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms of Service, please contact us: